Patient Notice


Dear Patients, we are aware that we have ongoing issues with our telephone lines. The situation has improved slightly and we are still working closely with the CCG and local IT department to improve this further. 

We appreciate how frustrating this is and we are just as frustated as you. If you are unable to get through to us via the telephone then please email us: 

General enquiries - irwellmedicalpractice@nhs.net 

Prescription/medication enquiries - prescriptions.irwellmedical@nhs.net 

You can also use the relevant mobile apps to book/cancel appointments and order medication. If you do not have access to email or mobile apps then please feel free to come down to the Practice to speak to our Reception Team who will be happy to help. Please can we remind you that if you are coming into Practice you MUST wear a face covering or a face shield. It is still law that you mst wear these in ALL healthcare settings. If you do not have your own then we will be happy to provide with you one, please ask at main reception. 

Our staff here at Irwell Medical Practice are working incredibly hard to protect our patients and we would appreciate the same in return. Thank you to the many of you who already do this.

Data Sharing Preferences

Your health records contain confidential patient information, which can be used to help the NHS with research and planning. If you do not want your data to be used in this way, you can opt out. Your confidential patient information will still be used for your individual care.

Further information to ensure that you are fully informed about this and the form to complete to state your preference can be found using the following link. Please use this instead of ringing the practice.